SHIPPING & RETURNS
We will ship your items within 2 business days of receipt.
If you have any shipping inquiries please contact us via the contact form below or via email at email@example.com, or via phone at the following numbers +97143385587, +201014203807.
Our Office Locations:
Speciality Coffee Trading LLC, Warehouse 12, Al Asayel Street, 318th Rd Al Quoz Industrial 2
International Specialty Coffee Company, Allegia b132, Giza, Cairo
As all parcels need to be signed for, we ask that you DO NOT provide us with a P.O. Box address. Where possible please have deliveries sent to a work place or residence where someone is available to receive and sign for the item.
Dispatch and Delivery
The products will be dispatched in a maximum 2 business days from the confirmation of order. If the order is not dispatched in five business days for any reason, you will be contacted via email to offer an alternative product, partial shipment or full refund.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch, SCT is not responsible for any delays caused by destination customs clearance processes.
Import Taxes and Duties
As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these maybe necessary to release your order from customs on arrival. SCT is will not be held liable for any fees or taxes you may incur or if your product is seized by customs. We advise that you are familiar with your package destination’s import duty, customs and local sales taxes as well as its rules and regulations for importing foreign goods and products.
If you have any shipping enquiries please contact us via the contact form below or via email at firstname.lastname@example.org, or via phone at the following numbers +97143385587, +201014203807